Warranty Services

Submitting a Warranty Claim

Updated

The first step to the warranty process is to submit a claim.  

If you are not sure your claim will be covered under warranty, this is okay! Our warranty team will review your information submitted and determine if the claim is covered under warranty. At this time you'll be able to ask any questions of the warranty department and, if requested, provide additional information regarding your claim.  

Bicycle Warranty Info

Swim Warranty Info

 

Here are some things you'll be required to submit along with your warranty claim.

  • Bike/Swim Model Information &/or Serial Number
  • Swim Product Size
  • Date and Place of Purchase
  • Image of Serial Number
  • Image of Damaged Area(s)
  • Image of Full Bicycle/Swim Wear
  • Image of Original Sales Receipt/Invoice

 

Bicycle Warranty Form

Swim Warranty Form

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