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New bike day is almost here. Learn more about how your bike or frameset will arrive at your door.
Home.Delivery.Right is our premium complete bike delivery option, a truly tailored delivery
experience. Order your new Quintana Roo online, and have it delivered fully assembled, right to
your door, ready to ride.
Home.Delivery.Right provides a full-service premium experience. Simply select the service upon purchase, await our team to contact
you to schedule with a qualified technician, and they will arrive to your home or
office at a scheduled date and time. They’ll deliver your new QR,
bicycle… ready to ride. No boxes, no wrenches. Just receive your bike and begin riding.
1. Select Home.Delivery.Right shipping option at checkout.
2. When your bike is almost ready, our team will contact you to schedule with one of our qualified technicians.
3. Your technician will arrive to your destination at the scheduled time. You’ll be assisted with basic bike setup and a test ride, all with recommended COVID-19 protocols in place.
Our slightly larger-than-standard bike box accommodates more room for less labor to have your bike ready to ride swiftly, requiring just the quick, easy install and adjustment of the seatpost and front wheel. The ProBox will be required for bikes with size fitment limitations. Tools will be supplied in order to setup your new bike and assembly generally takes less than 30 minutes.
Shipping not available to APO, FPO or PO boxes addresses.
Our standard box fits the majority of our standard bike builds, and requires only the install and adjustment of the handlebar, seatpost and front and rear wheel, and in many cases the rear derailleur. The standard box is a great choice for the mechanically experienced customer, or to have your local bike shop build. Tools will be supplied in order to build your new bike, and assembly for the experienced customer generally takes less than 45 minutes.
Shipping not available to APO, FPO or PO boxes addresses.
If you would like to visit our headquarters, in Chattanooga Tennessee, we offer a Factory Pick Up option at checkout. After your order is processed a representative will communicate lead times and schedule a pick up date with you. When you pickup your bike at our Quintana Roo Headquarters it will be ready and waiting in our showroom. A QR specialist will meet with you, answer any questions about your new ride, and offer an optional tour of the factory.*
Visiting Hours: Monday - Friday 8am-5pm EST
Address: 4126 S Creek Rd, Chattanooga, TN 37406
*Tour availability may be limited due to COVID-19 at this time.
Due to COVID-19 precautions you will be asked to wear a mask during your visit.
How long does it take to receive my bike/frameset?
Most frame and frameset orders ship in 10-14 business days. Full bike orders can be expected to ship in 1-3 weeks time and this varies per bike model, size, components and wheelset ordered. For an accurate delivery estimate LiveChat or email us!
Does my bike arrive assembled?
The amount of assembly required depends on shipping option you select. Typically our bike assembly runs between 30 to 45 minutes. Check out the shipping options above to find the best option for you and your budget.
What is the shipping cost to Hawaii or Alaska?
For an accurate rate, please add your bike or frameset to the cart and use shipping rate calculator at bottom of the cart page.
What is the shipping cost to a country not listed above?
For an accurate rate, please add your bike or frame to the cart and use shipping rate calculator at bottom of the cart page.
Does QR ship to APO, FPO or PO boxes addresses?
At this moment we are not able to ship bikes, framesets to APO, FPO or PO boxes addresses. We are able to send small parts and apparel to these APO, FPO or PO boxes addresses.
When will I be able to schedule my bike delivery with Home.Delivery.Right?
You will be contacted directly by the delivery service to schedule your delivery when you bike is almost ready to ship!
What states are not included in Home.Delivery.Right?
Currently, our delivery services are not able to deliver to the following states: Montana, North Dakota, South Dakota, Minnesota, Iowa, New Mexico, Alaska, Oregon, Idaho, Washington, Nebraska, & Hawaii. Live chat or email our support team for more information.
What if I'm not home for Home.Delivery.Right bike delivery?
After you've scheduled your delivery time you will have direct communication with the delivering service technician. You will be able to work with your technician for any schedule changes.
View our size charts to see what size is best for you. After purchasing a new QR bicycle, our team will reach out to you to confirm your order and sizing information to be sure you have selected the optimum size.
V-PR | X-PR
PRsix2 | PRsix | PRfive2 | PRfive | PRfour
SRsix | SRfive