Bike Shipping & Delivery Options


Shipping Option

Home.Delivery.Right

  • Fully Assembled
  • Technician Delivery
  • Right to Your Door
  • Box Free

The Right Bike. Right to Your Door. Right on Time.

Home.Delivery.Right is our premium complete bike delivery option, a truly tailored delivery experience. Order your new Quintana Roo online, and have it delivered fully assembled, right to your door, ready to ride.

Home.Delivery.Right provides a full-service premium experience. Simply select the service upon purchase, await our team to contact you to schedule with a qualified technician, and they will arrive to your home or office at a scheduled date and time. They’ll deliver your new QR, bicycle… ready to ride. No boxes, no wrenches. Just receive your bike and begin riding.

How it works...

1. Select Home.Delivery.Right shipping option at checkout.

2. When your bike is almost ready, our team will contact you to schedule with one of our qualified technicians.

3. Your technician will arrive to your destination at the scheduled time. You’ll be assisted with basic bike setup and a test ride, all with recommended COVID-19 protocols in place.



United States*
  • Framesets N/A
  • Bikes $295
*Includes AL, AZ, CA, DE, FL, GA, NC, NJ, NM, NY, MD, MS, PA, SC, TN, TX, VA
Please note some addresses within included states are not available for HDR service
Canada
  • Not available
European Union
  • Not available
United Kingdom
  • Not available
International
  • Not available
Shipping Option

ProBox

  • Easy Do-It-Yourself Assembly
  • Right to Your Door

Our slightly larger-than-standard bike box accommodates more room for less labor to have your bike ready to ride swiftly, requiring just the quick, easy install and adjustment of the seatpost and front wheel. The ProBox will be required for bikes with size fitment limitations. Tools will be supplied in order to setup your new bike and assembly generally takes less than 30 minutes.


United States* Fedex
  • Bikes $195
*Lower 48 States
Canada DHL
  • Bikes $450
European Union DHL
  • Not available
United Kingdom DHL
  • Not available
International DHL
  • Not available

Shipping not available to APO, FPO or PO boxes addresses.

Shipping Option

Standard Box

  • Partial Assembly
  • Mechanic Experience Recommended
  • Right to Your Door

Our standard box fits the majority of our standard bike builds, and requires only the install and adjustment of the handlebar, seatpost and front and rear wheel, and in many cases the rear derailleur. The standard box is a great choice for the mechanically experienced customer, or to have your local bike shop build. Tools will be supplied in order to build your new bike, and assembly for the experienced customer generally takes less than 45 minutes.


United States* Fedex
  • Framesets $55
  • Bikes $95
*Lower 48 states
Canada DHL
  • Framesets $175
  • Bikes $350
European Union DHL
  • Framesets €149
  • Bikes €299
United Kingdom DHL
  • Framesets £149
  • Bikes £299
International DHL
  • Framesets Location specific*
  • Bikes Location specific*
*For an accurate rate, please add your bike or frameset to the cart and use shipping rate calculator at bottom of the cart page.

Shipping not available to APO, FPO or PO boxes addresses.

Pick Up Option

Factory Pick Up

  • Fully Assembled
  • Free
  • Meet with a QR Specialist
  • Box Free

If you would like to visit our headquarters, in Chattanooga Tennessee, we offer a Factory Pick Up option at checkout. After your order is processed a representative will communicate lead times and schedule a pick up date with you. When you pickup your bike at our Quintana Roo Headquarters it will be ready and waiting in our showroom. A QR specialist will meet with you, answer any questions about your new ride, and offer an optional tour of the factory.*

Visiting Hours: Monday - Friday 8am-5pm EST
Address: 4126 S Creek Rd, Chattanooga, TN 37406


*Tour availability may be limited due to COVID-19 at this time.
Due to COVID-19 precautions you will be asked to wear a mask during your visit.



Frequently Asked Questions


How long does it take to receive my bike/frameset?

Most frame and frameset orders ship in 10-14 business days. Full bike orders can be expected to ship in 1-3 weeks time and this varies per bike model, size, components and wheelset ordered. For an accurate delivery estimate LiveChat or email us!


Does my bike arrive assembled?

The amount of assembly required depends on shipping option you select. Typically our bike assembly runs between 30 to 45 minutes. Check out the shipping options above to find the best option for you and your budget.


What is the shipping cost to Hawaii or Alaska?

For an accurate rate, please add your bike or frameset to the cart and use shipping rate calculator at bottom of the cart page.


What is the shipping cost to a country not listed above?

For an accurate rate, please add your bike or frame to the cart and use shipping rate calculator at bottom of the cart page.


Does QR ship to APO, FPO or PO boxes addresses?

At this moment we are not able to ship bikes, framesets to APO, FPO or PO boxes addresses. We are able to send small parts and apparel to these APO, FPO or PO boxes addresses.


When will I be able to schedule my bike delivery with Home.Delivery.Right?

You will be contacted directly by the delivery service to schedule your delivery when you bike is almost ready to ship!


What states are not included in Home.Delivery.Right?

Currently, our delivery services are not able to deliver to the following states: Montana, North Dakota, South Dakota, Minnesota, Iowa, New Mexico, Alaska, Oregon, Idaho, Washington, Nebraska, & Hawaii. Live chat or email our support team for more information.


What if I'm not home for Home.Delivery.Right bike delivery?

After you've scheduled your delivery time you will have direct communication with the delivering service technician. You will be able to work with your technician for any schedule changes.



Related Links...


QR Warranty Returns Other FAQs



get aero with qr

Size Chart

QUINTANA ROO BICYCLE SIZE GUIDES

View our size charts to see what size is best for you. After purchasing a new QR bicycle, our team will reach out to you to confirm your order and sizing information to be sure you have selected the optimum size.


V-PR + X-PR SIZE GUIDE

Find your frame sizes for the following bikes

V-PR | X-PR

SELECT YOUR HEIGHT

  • FRAME SIZE
    48

  • FRAME SIZE
    48

  • FRAME SIZE
    48

  • FRAME SIZE
    48

  • FRAME SIZE
    48
    OR
    50

  • FRAME SIZE
    48
    OR
    50

  • FRAME SIZE
    50

  • FRAME SIZE
    50

  • FRAME SIZE
    50
    OR
    52

  • FRAME SIZE
    52

  • FRAME SIZE
    52
    OR
    54

  • FRAME SIZE
    52
    OR
    54

  • FRAME SIZE
    54
    OR
    56

  • FRAME SIZE
    54
    OR
    56

  • FRAME SIZE
    54
    OR
    56

  • FRAME SIZE
    56
    OR
    58.5

  • FRAME SIZE
    56
    OR
    58.5

  • FRAME SIZE
    58.5

  • FRAME SIZE
    58.5

  • FRAME SIZE
    58.5

  • FRAME SIZE
    58.5



On the border of two sizes?
The right size may depend on certain body measurements and your riding style. Feel free to contact us at any time regarding sizing questions - our product specialists are experienced with finding riders the right fit by cross-referencing your information with our QR Rider Fit database.
Measure for Maximum Performance
If you're not transferring measurements from a similar triathlon specific bike, to get completely "dialed in" for maximum performance, we recommend you see a reputable professional bike fitter that can fit you to your new Quintana Roo.

PRSERIES SIZE GUIDE

Find your frame sizes for the following bikes

PRsix2 | PRsix | PRfive2 | PRfive | PRfour

SELECT YOUR HEIGHT

  • FRAME SIZE
    48

  • FRAME SIZE
    48

  • FRAME SIZE
    48

  • FRAME SIZE
    48

  • FRAME SIZE
    48
    OR
    50

  • FRAME SIZE
    48
    OR
    50

  • FRAME SIZE
    50

  • FRAME SIZE
    50

  • FRAME SIZE
    50
    OR
    52

  • FRAME SIZE
    52

  • FRAME SIZE
    52
    OR
    54

  • FRAME SIZE
    52
    OR
    54

  • FRAME SIZE
    54
    OR
    56

  • FRAME SIZE
    54
    OR
    56

  • FRAME SIZE
    54
    OR
    56

  • FRAME SIZE
    56
    OR
    58.5

  • FRAME SIZE
    56
    OR
    58.5

  • FRAME SIZE
    58.5

  • FRAME SIZE
    58.5

  • FRAME SIZE
    58.5

  • FRAME SIZE
    58.5



On the border of two sizes?
The right size may depend on certain body measurements and your riding style. Feel free to contact us at any time regarding sizing questions - our product specialists are experienced with finding riders the right fit by cross-referencing your information with our QR Rider Fit database.
Measure for Maximum Performance
If you're not transferring measurements from a similar triathlon specific bike, to get completely "dialed in" for maximum performance, we recommend you see a reputable professional bike fitter that can fit you to your new Quintana Roo.

SRSERIES SIZE GUIDE

Find your frame sizes for the following bikes

SRsix | SRfive

SELECT YOUR HEIGHT

  • FRAME SIZE
    XS

  • FRAME SIZE
    XS

  • FRAME SIZE
    XS
    OR
    S

  • FRAME SIZE
    XS
    OR
    S

  • FRAME SIZE
    XS
    OR
    S

  • FRAME SIZE
    S

  • FRAME SIZE
    M

  • FRAME SIZE
    M

  • FRAME SIZE
    M

  • FRAME SIZE
    M
    OR
    L

  • FRAME SIZE
    M
    OR
    L

  • FRAME SIZE
    L

  • FRAME SIZE
    L
    OR
    XL

  • FRAME SIZE
    XL

  • FRAME SIZE
    XL

  • FRAME SIZE
    XL

  • FRAME SIZE
    XL

On the border of two sizes?
The right size may depend on certain body measurements and your riding style. Feel free to contact us at any time regarding sizing questions - our product specialists are experienced with finding riders the right fit by cross-referencing your information with our QR Rider Fit database.
Measure for Maximum Performance
If you're not transferring measurements from a similar triathlon specific bike, to get completely "dialed in" for maximum performance, we recommend you see a reputable professional bike fitter that can fit you to your new Quintana Roo.