American Bicycle Group is committed to maintaining an accessible environment for persons with disabilities both online and in person. We will use reasonable efforts to ensure that our policies, practices and procedures governing the provision of our services to persons with disabilities are consistent with the following principles:
American Bicycle Group is in the process of making all websites compliant with the Web Content Accessibility Guidelines (WCAG). If you’d like to provide feedback or questions, please see number 5 below.
For the purposes of this policy: "Disability" means:
"Service animal" means an animal accompanying a person with disabilities where it is readily apparent that the animal is used by the person for reasons relating to his or her disability or where the person provides a letter from a physician or nurse confirming that he or she requires the animal for reasons relating to the disability. This definition includes guide dogs used by the blind or visually impaired.
Support person means, in relation a person with disabilities, another person who accompanies him or her in order to help with communication, mobility, personal care or medical needs or with access to goods and services.
This policy applies to American Bicycle Group services that are provided to the public. The policy applies to all staff and visitors at American Bicycle Group and all websites associated with American Bicycle group, who are accountable for providing accessibility to persons with disabilities.
We are committed to excellence in serving all visitors, including persons with disabilities, and will carry out our functions and responsibilities by:
American Bicycle Group welcomes any feedback regarding the methods we use to provide services to persons with disabilities. Individuals may provide their feedback in person, by telephone, in writing, or by e-mail to:
4126 South Creek Road
Chattanooga, TN 37406
The Marketing Department will review and assess all feedback received with respect to American Bicycle Group’s accessibility practices and policies. If the feedback is in the nature of a complaint, the comment(s) or allegation(s) will be investigated, unless they are made in bad faith, or are frivolous or vexatious. When investigating complaints, those staff who directly interacted with the complainant or those who would typically interact with the complainant, if any, will be asked to comment on the allegation(s) made in the complaint. After reviewing and investigating a complaint, the Accounting Manager will provide a written response to the individual who provided the feedback. Responses shall be provided within a reasonable amount of time and will depend on the complexity of the issues raised.
View our size charts to see what size is best for you. After purchasing a new QR bicycle, our team will reach out to you to confirm your order and sizing information to be sure you have selected the optimum size.
V-PR | X-PR
PRsix2 | PRsix | PRfive2 | PRfive | PRfour
SRsix | SRfive