Wetsuit Warranty

All Quintana Roo warranty claims must be processed through an authorized Quintana Roo bicycle retailer.*

Quintana Roo wetsuits are designed as high performance triathlon and swimming accessories and are engineered to exacting standards. All QR wetsuits have a 1-year warranty against manufacturers defects, which covers glued and stitched seams, and warrantable wetsuits will either be replaced or repaired at our discretion. Fingernail tears, other accidents or incidents*, and natural wear and tear are not covered under this warranty and are the responsibility of the owner.

Our policy in terms of freight in case of warranty is that you pay freight to us, we pay freight to you. We will send the wetsuit to you in the same manner of priority sent to us.*

Specifications subject to change without notice.

This warranty offers no cash refunds.

This warranty is void if your wetsuit is subjected to abuse, alterations, modifications, improper maintenance, or other abnormal, excessive, or improper conditions.

 

*This product is VOID if purchased through Ebay or any other unauthorized auction dealer.

**QR wetsuits are designed as high performance triathlon and swimming wetsuits, any other use such as surfing, water-skiing, jet skiing, scuba diving, and or any other water sport will void the warranty.

*** Matched priority shipments are only valid for North American customers.

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